We have seen instances where – during restoration – database entries for HeroMenu were prevented from being properly restored when using BackupBuddy. In order to resolve the issue, please follow the steps below when setting up BackupBuddy:
- Go to BackupBuddy Settings -> Advanced Settings.
- For “Database method strategy” select “Commandline”
- Uncheck “Break out big table dumps into steps”
- Uncheck “Use separate files per table (when possible)”